Front Office Supervisor

We are looking for a Front Office Supervisor based at Kerry Hotel Hong Kong!

As a Front Office Supervisor, we rely on you to:

• Ensure all interactions with guests are handled professionally
• Perform check-ins and check-outs, as well as cashiering functions efficiently
• Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
• Prepare and conduct skills training for new team members

We are looking for someone who has:

• Higher Diploma or above in Hospitality Management or other related disciplines
• Minimum 3 years of relevant experience in Hotels with similar capacity
• Strong leadership, interpersonal and organizational skills
• Customer-oriented, outgoing and independent individual
• Excellent command of spoken English, Cantonese and Putonghua