Captain - Lobby Lounge / In-Room Dining

We are looking for a Captain - Lobby Lounge / In-Room Dining based at Kowloon Shangri-La, Hong Kong!

As a Captain - Lobby Lounge / In-Room Dining, we rely on you to:

• Provide quality service to guests
• Ensure smooth operations of the work section appointed and strive for guests delights
• Ensure that service / items are prepared according to restaurant standards
• Check the cleanliness of the section prior to and after service
• Collect feedback during operation to ensure guests satisfaction
• Assist the Manager in the day-to-day operations

We are looking for someone who has:

• Minimum 3 years of relevant experience, supervisory experience in F&B would be an advantage
• Formal training in Hospitality Management would be an advantage
• Customer-oriented and detail-minded team player
• Strong communications and interpersonal skills
• Good command of spoken English, Cantonese and Putonghua