Senior Receptionist - Wing Restaurant

We are looking for talented individuals who are passionate about hospitality and delivering a first-class customer experience.

Responsibilities:

• Maintains quality service standards for hosting our guests cordially and graciously, thereby creating a memorable experience and building customer loyalty.
• Assist in managing all the administrative support for the hosting team, such as co-ordinate reservation orders & deposit payments, handling the flow of incoming calls, enquiries, and emails to guests.
• Keep records of guests' preferences and follow up on the administrative paperwork.
• Communicate with the floor and kitchen team about the guests’ bookings, needs, and complaints.

Requirements:

• Minimum 2-3 years relevant work experience, preferably in fine dining or Hotel front desk services.
• Degree / Diploma Holder in Hospitality Management or related disciplines.
• Proficient in handling clerical duties and using Microsoft Office with Chinese typing.
• Excellent communication skills and must be service-oriented.
• Fluent in speaking both English, Cantonese & Mandarin.
• Pleasant, detail-oriented, presentable, confident with an outgoing personality, and able to work under pressure.

We offer an attractive salary & benefits:

• Additional annual leave after 1 year of service, complete with a maximum of 18 days AL in total
• 8 days off per month
• No split shift, Sunday off
• Medical Insurance coverage
• Paid Sick Leave
• Wedding Leave
• Birthday Leave
• Compassionate Leave
• Sales Incentive Bonus
• Staff meal provided
• Job-related training

To apply, please submit your CV by email or via WhatsApp to 92282600.