Executive Director, FCSO Country Head, HK

JOB SUMMARY

The role holder is accountable for end-to-end delivery of Financial Crime Surveillance Operations (FCSO) for Hong Kong covering all the streams of products maintenance of various operational risk related controls.  He / She will be iaccountable for effective deployment of the FCSO Process Universe, monitoring compliance to FC risk appetite using the risk information report to highlight significant matters for the attention of senior management and senior risk committees.

RESPONSIBILITIES

• Work hand in hand with the Country FCRC, Country CFCC & Business, CDD Ops, taking product programs from investment decisions, into design, specification, and solution phases, all to way to operations on the ground, securing support services from other teams.  The term “Product” is used here in a generic sense to describe required capabilities.  It includes capabilities that are needed to meet regulatory requirements as well as capabilities for supporting “internal clients”.
• Responsible to the Process Universe Owner, Risk Framework or Policy Owners, and implementing the control requirements applicable to the process.
• Escalating significant risks and issues to ED, Head, FCSO Investigations, Asia in the first instance, and as required to Process Universe Owners, relevant MLRO, RFO or Policy Owners or Country Head of FCC as appropriate for significant risks. 
• Responisble for having an effective training program, adequate MI for reporting to Senior Management and having a robust governance framework aligning it to Group Standards.
• Monitor the performance of operations through key metrics such as – volumes, accuracy, service levels, losses/lapses, issues and Risk registers for Country.
• Responsible and accountable for adherence to governance processes and frameworks for robust compliance and controls, e.g. AML and sanctions checks, Anti-Bribery & Corruption and Fraud Risk protection of Bank.
• In partnership with Country Head of FCRC, Country COO, Country Businesses articulate a forward-looking view of business growth, emerging industry trends and regulations to develop a platform consistent with the Bank and business’s strategic ambition.
• Partnering Country COOs to agree Country and local priorities, and resolve issues around the operating model, systems, and processes to ensure these are considered and prioritised into investment plans, remediation initiatives and any other process as appropriate.
• Work with Project Management teams and drive the key priorities specifically on Keystone project and work collaboratively to achieve all milestones.

KEY STAKEHOLDERS

• Country Head, FCRC / CFCC / RFO’s
• Country COO
• Country Heads of Business
• Regional and Country Internal Audit
• Regional and Country Ops Risk
• Key Country Regulators

REQUIREMENTS

• Bachelor’s degree in Finance, Law, Business Administration, or a related field. Advanced degree or professional certifications (e.g., CAMS, CFE) preferred.
• Minimum of 10 years of experience in financial crime compliance, with at least 5 years in a senior leadership role within a financial institution.
• In-depth knowledge of financial crime regulations, AML/CFT frameworks, and surveillance operations.
• Proven track record of leading and developing high-performing teams.
• Excellent interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Demonstrated commitment to ethical standards and regulatory compliance