Front Services Representative (Up to 21K)

Hong Kong Parkview

The most prestigious serviced apartment in Hong Kong is inviting high calibre applicants for the following positions:-

Responsibilities:

• To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
• To be responsible for handling guest special services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.
• To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.

Requirements:

• Degree or Diploma holder in Hospitality Management or related discipline
• Neat and well-groomed appearance
• Customer focused with a pleasant, positive and outgoing personality
• Good communication skills in English and Chinese, preferably Mandarin also
• Able to work independently, willing to handle overnight and other shift duties
• Immediate available is a definite advantage.

What We Offer:

• 5-day work week
• Attendance bonus ($2,000 per month)
• Room sales incentive
• Overnight allowance
• Medical plans
• Birthday leave
• Year-end double pay
• Duty meals
• Free parking
• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)