Specialist, Digital Platforms

Job Responsibilities

• Stay up to date with industry trends, best practices, and emerging technologies
• Develop and implement new initiatives to deliver excellent digital lending experiences with mobile App and website that meet or exceed customer expectations
• Explore and validate the customers’ needs, pain points and requirement by applying the appropriate research methodology to help inform UX direction and solve key issues in hand
• Collaborate and work closely with the design team, developers, business users and external vendors to define project requirements, ensure designs align with the objectives and smooth delivery of the projects
• Perform user acceptance test (UAT) to validate the new solutions against the business requirements
• Analyze the performance of the digital platforms and optimize the digital lending experiences to improve conversion and retention rate

Job Requirements:

• Degree holder in Business Administration, Marketing, Human-Computer Interaction (HCI), or related disciplines
• Minimum 1 year working experience, with exposure in banking and finance industry is a plus
• Experience in digital platform management, such as website, mobile App, and responsive applications
• Self-motivated, open-minded, flexible, independent and team player
• Excellent business and system sense with ability to analyze business requirements
• Keen interest in new mobile technologies and developing career focus on digital and FinTech area
• Experience working with developers and data science teams is a plus
• Excellent command of both written and spoken Chinese and English
• Excellent interpersonal, communication, analytical and project management skills to effectively collaborate with cross-functional teams and stakeholders
• Candidate with less experience will be considered as Associate Specialist
• Fresh graduate and IANG visa also welcome 

We Offer:

Remuneration Package

• Competitive Basic Salary
• Double Pay
• Performance Bonus

Paid Leaves

• Annual Leave
• Birthday Leave
• Family-Friendly Leave
• Recreation Leave
• Marriage Leave
• Maternity Leave
• Paternity Leave
• Compassionate Leave

Healthcare Programs

• Life and Accident Insurance Scheme
• Medical Benefits 

Staff Learning Subsidies and Development

• Comprehensive on-the-job training
• Learning Sponsorship
• Personal development and growth opportunities

Company Activities and Gathering

• Diversified Interest Classes
• Company Outing 
• Sponsored Gathering 
• Marathon Running