Job Responsibilities:
- To participate in delinquent account recovery operation, includes:
- handling of the return of allocated cases,
- dealing with approval for discount settlement,
- liaising with debt collection agency for recovery action and
- issuing repayment confirmation letter
- To answer enquiry from customer / business divisions / debt collection agency
- To perform audit review on debt collection agency
- To handle customer bankruptcy related operations
- To administer deceased account for filing Caveat to Probate Registry
Job Requirements:
- F.5 HKCEE / F.6 HKDSE
- Over 5 years of experience in related industry
- Preferably with debt recovery experience in money lending / banking industries
- Good command of both spoken and written in English and Chinese
- Good communication and interpersonal skills, ability to work under pressure
- Sound knowledge of application software such as MS Excel, presentation slides preparation
We Offer:
Remuneration Package
- Competitive Basic Salary
- Double Pay
- Performance Bonus
Paid Leaves
- Annual Leave
- Birthday Leave
- Family-Friendly Leave
- Recreation Leave
- Marriage Leave
- Maternity Leave
- Paternity Leave
- Compassionate Leave
Healthcare Programs
- Life and Accident Insurance Scheme
- Medical Benefits
Staff Learning Subsidies and Development
- Comprehensive on-the-job training
- Learning Sponsorship
- Personal development and growth opportunities
Company Activities and Gathering
- Diversified Interest Classes
- Company Outing
- Sponsored Gathering
- Marathon Running