Officer (Checker role) – Customer Information Services

Responsibilities:

• Act as a team lead in the Electronic Signature/ Customer Document imaging section to review the work of subordinates; perform first level acceptance for electronic signature and document scanning.

• Assist the Assistant Manager to manage and provide training to the designated team in achieving the goals and objectives of the Centre.

• Streamline the workflow and/or working procedures to enhance the effectiveness and efficiency of the daily work and at the same time in fulfilling the prevailing internal guidelines and external regulatory requirements.

• Answer the enquiries from different departments or branches on the designated works professionally and customer friendly.

• Maintain Account opening document at the Centre's storeroom properly and

• Other ad hoc duties as assigned.

Requirements:

• Degree holder in Business Administration, Management or related disciplines

• Minimum 5 years or above of banking or branch related experience, and familiar with banking operations

• Positive and can do working attitude, attentive to details, responsible and able to work independently with minimum supervision

• Customer focus with good communication skills

• Good command of spoken and written English and Chinese, including Putonghua.

• Proficient in MS Office applications including English and Chinese word processing.

• Work location: Kowloon Commerce Centre (5-minute walking distance from MTR Kwai Hing Station)