Senior Associate / Officer, Card Authorization

Responsibilities:

• Provide administrative support on Credit Card Authorization Processes and data input in daily operation

• Handle customer calls and enquires and proactively follow up with related parties

• Perform in UAT for system enhancement related to Card Associations release & mandate

• Assist in ad-hoc tasks as assigned

Requirements:

• Post-secondary educated with at least 5 subjects passed in HKCEE/HKDSE, including Chinese and English subjects

• Minimum 3 year's relevant experience in credit card authorization process is preferred

• Customer orientated with good communication and detail-minded

• Good command of spoken English, Cantonese and Putonghua

• PC knowledge, including MS Word, Excel and Chinese word processing

• Working location: Kwai Chung area

• Shift rotation is required