Lounge Hostess / Receptionist (機場貴賓室接待員）

What you will be doing:

• Maintain smooth flow and high quality of service in the reception
• Work closely with other team members and make sure guest’s expectation is well managed
• Provide professional Guest Relations
• Manage all the communications channels for the reservations and enquiry

Work Schedule: 9.5 hours per day including 1hour break.
Shift time : 05:00 ~ 00:30 (Shift work is required)

What we are looking for:

• 1+ years experience in the position of Receptionist or a similar role
• Experience with the some booking system and Microsoft Office.
• Good interpersonal and communication skills
• Must be customer-service oriented and have excellent hospitality skill
• Experience in Michelin-starred restaurants or Five Star Hotels is a big plus
• Passionate about people and able to develop your team along with you
• A high level of energy and a good team player
• Mature and confident, with excellent communication, interpersonal & leadership skills
• Fluency in English is a must

Remuneration Package Including:
- 6-Days Off per month
- Duty Meals provided
- Staff Discount
- Location allowance
- 12 days of annual leave
- Comprehensive Medical & Dental Plan
- Discretionary bonus

If you are interested to apply for the above positions, please click apply share your resume with your CURRENT and EXPECTED salary with usto WhatsApp 9225 1621

職責：
- 保持接待處的順暢流動和高品質的服務
- 與其他團隊成員密切合作，確保賓客的期望得到妥善管理
- 提供專業的賓客關係
- 管理所有預訂和查詢的溝通管道

工作時間表：每天 9.5 小時，包括 1 小時休息時間。
輪班時間：05:00 ~ 00:30（需輪班）

要求：
- 擁有 1 年以上接待員、飯店或類似職位的經驗
- 使用一些預訂系統和 Microsoft Office 的經驗。
- 良好的人際溝通與溝通能力
- 必須以客戶服務為導向並具有出色的接待技巧
- 對人充滿熱情，能夠與您一起發展您的團隊
- 英語流利

薪資待遇包括：
- 每月 6 天例假
- 提供膳食
- 員工折扣
- 地區津貼
- 12天年假
- 酌情性花紅

如果您有興趣申請上述職位，請點擊申請，與我們分享您的履歷以及您目前和預期的薪資至 WhatsApp 9225 1621