Manager, Collection Governance & Strategy

Job Summary

• Formulate, maintain and execute collection strategies, policies and procedure.
• To ensure effective portfolio monitoring mechanisms are in place, including early warning mechanisms and contingency plans
• To have an adequate and relevant collection strategy commensurate with the size and risk of the portfolio.
• Develop and execute new initiatives to achieve collections and recovery target setting, LI budgeting and forecasting
• To manage an acceptable level of credit loss and to maximize economic profits for the Business through good growths.
• To support the reduction of credit operation costs through improvement in efficiency and effectiveness of credit operation processes/ strategies.

Key Responsibilities

• Ensure compliance of regulatory requirement and internal policies for all collection activities.
• Implement the ORF as planned and on a timely basis, and proactively and rigorously evaluate ORF controls whenever there are changes in high-risk processes.  Continuously improve collection processes to enhance to reduce operational risks.
• To ensure good control mechanisms are in place and to ensure satisfactory audit clearance.
• To identify and execute workflow re-engineering processes.
• To ensure that all collection activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country, Group Collections and the overall OR framework.
• To support the regular submission for CST, etc.
• Immediately highlight gaps or breaches identified to appropriate department or management. Ensure agreements are reviewed periodically as required by the process standards.

Skills and Experience

• Bachelor Degree or above 
• Experience of HKIB-ACRM is PREFERRABLE
• Language : Cantonese, Mandarin and English