Officer

Standard Chartered Bank

Job Summary

Job Purpose: Provide supports on document retrieval process, account searching, hold code/ lien placement and removal, filing and quality checking.

Key Responsibilities

  • To handle operational process of Account Resolutions
  • To handle internal customer inquiries/ complaints confidently and reliably
  • To do filling documents and records
  • To support cross team functions
  • To assist in preparing and consolidating the monthly report to Management
  • To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
  • To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed   
  • To assist Manager, Account Resolutions and Account Resolutions Manager to prepare the reports and keep track the outstanding work tasks/ monitor the performance of GBS
  • To perform quality checking/ reconciliation on the daily/ monthly/ quarterly basis      

Skills and Experience

  • Retail Banking Product & Services
  • Microsoft (Word, Excel, PowerPoint) 
更多工作資料
薪酬 薪金面議
工種
  • 銀行 · 金融服務 - 訂單處理 · 運作 · 結算
  • 銀行 · 金融服務 - 零售銀行服務
  • 銀行 · 金融服務 - 一般 · 其他
工作地點
  • 觀塘
僱用形式
  • 全職

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