Guest Services Officer – Concierge

Grand Hyatt Hong Kong

Summary

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

  • Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the lobby and Concierge counter
  • Responsible for full spectrum of duties, including greeting guests, assisting with guests in any plans / arrangement and providing useful information
  • Work alongside with all teams to ensure an exceptional guest journey from pre-arrival and during the stay, to departure and post-departure
  • Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

  • Preferably with 1 year of working experience in service industries
  • Good communication language skills
  • A great team player who is customer-oriented, attentive and hospitable
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 保險計劃
  • 婚假
  • 膳食津貼
  • 醫療計劃
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 灣仔
僱用形式
  • 全職
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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