WPB CDD Manager

WPB Non-Financial Risk

We are currently seeking a high caliber professional to join our team as WPB CDD Manager, to support the Customer Due Diligence (CDD) function under the WPB Non-Financial Risk.

Principal responsibilities

• Oversee the processing of complex CDD and EDD profile reviews for HASE WPB and Private Banking (individual and entity) customers in accordance with relevant CDD procedures
• Drive continuous improvements for HASE WPB CDD review workflows in terms of customer experience, deliverable quality and operational efficiency
• Support the WPB CFC financial crime control execution via ad-hoc SOI reviews, risk mitigation measure and/or remediation deployment
• Collaborate with relevant onshore and offshore stakeholders including Group / local Business Units, Financial Crime Compliance, Operations servicing the HASE WPB CDD functions to ensure effective CDD controls

Requirements

• University Graduate in Business, Finance, Accounting and Technology disciplines
• At least 8 years of experience in financial services industry preferably in the capacity of regulatory, compliance and operational risk related areas, with proven track record of managing operations teams
• Functional domain knowledge and experience on Know-Your-Customer and Customer Due Diligence within the Private Banking or Commercial Banking environment would be an advantage
• Able to build strong rapports with stakeholders at different levels and drive collaborations for delivery of operational outcomes under pressure and within tight time frames
• Proficient in English
• Great sense of ownership and servicing mindset to ensure efficient and quality deliverables