Section Head, Digital Products & Services

Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations.

What’s Expected of You:

• Formulate and execute business strategies for digital banking channels and related digital channels, delivering innovative digital products/services and enhancements.
• Proactively explore new digital banking solutions to address pain points for both personal and SME customers
• Commit to creating exceptional end-to-end customer experiences on digital channels
• Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication/internal training, etc.
• Uphold the integrity of the team's output and rigorously safeguard the quality of their deliverables
• Initiate marketing campaigns to drive digital adoption and usage

Job Requirements

• Degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.
• 10+ years of relevant experience in digital banking services or digital product development.
• Experience and knowledge in SME digital banking platforms would be advantageous.
• Ability to inspire and motivate team members to achieve their best performance.
• Demonstrate a strong collaborative spirit and the ability to engage with a diverse range of stakeholders.
• Proficient in both spoken and written English and Chinese

Candidates with less experience will also be considered as Senior Manager