Guest Services Officer (Overnight)

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Services Officer (Overnight) at Front Office Department:

Job Responsibilities:

• Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures
• Sell rooms in a manner designed to maximize revenue and occupancy with guest satisfaction
• Proceed payment and billings
• Handle and provide solution to any guests' concerns and requests independently

Job Qualifications:

• Experience in hotel Front Desk operation in an upscale, deluxe hotel is preferred
• Certificate in hotel management or related disciplines preferred
• Excellent command in English, Cantonese, Putonghua and any other language would be an asset