*1天在家工作*國際知名化妝品牌 - 客戶服務助理 (無需輪班/歡迎畢業生及無經驗者/良好晉升機會)

We are looking for a Customer Service Officer to join our growing family. Come home and start your #BeMore Journey with TDCX today!

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives 
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• A positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You are also required to perform these job functions:

• Support Multi-national Beauty Brands
• Monitor online community trends
• Loyalty program management, track record of managing loyalty programs and/or online communities 
• Provide online customer service and manage all communications with customers by responding to customer product and order inquiry; Co-ordinate with different department

Who are we looking for?

• A data-sensitive observer
• Excellent command in spoken and written Cantonese and English
• Experiences in complex issues
• Attentive to details, multi-tasking with good organizational skills, able to work independently to meet a tight deadline
• Immediate available is highly preferred
• Familiar with the beauty industry is a plus