Guest Relations Officer (Loyalty Services)

The Park Lane Hong Kong, Autograph Collection

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:

  • Perform Front Office operations in a timely and professional manner
  • Provide a warm, welcoming and personalized experiences to all guests
  • Ensure that all guest enquiries and requests are attended to in a helpful and professional manner
  • Assist Marriott Bonvoy members' check-in and check-out at Priority Counter
  • Actively promote the services, facilities and standards of the Hotel at every opportunity, and uphold its image at all times

Requirements:

  • 1 year’ relevant experience in similar capacity
  • Higher Diploma or above in Hospitality or relevant discipline
  • Excellent command of English, Mandarin and Cantonese
  • Excellent customer services interpersonal skills
  • Guest Oriented, detail-minded and a team player
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
  • 交通津貼
工種
  • 餐飲 · 酒店 - 其他職位
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度

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