Captain / Waiter / Waitress

Mandarin Oriental, Hong Kong is looking for Waiter/Waitress to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Captain/Waiter/Waitress is responsible for providing quality service in a friendly, natural, courteous manner and always be attentive. The Waiter/Waitress reports to the Restaurant Manager.

As Captain/Waiter/Waitress, you will be responsible for the following duties:

• Prepare mise-en-place
• Deliver a delighted dining experience to our guests
• Create special moments and provide seamless service with guests
• Make recommendations on the choice of menu items with good product knowledge
• Meet and greet guest in a professional manner
• Maintain neatness and cleanliness of the restaurant

As Captain/Waiter/Waitress, we expect from you:

• Excellent communication and interpersonal skills
• Good Food & Beverage knowledge
• Good command in spoken English and preferably in Mandarin / Cantonese communication
• Passionate in customer service and hospitality industry

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?