Compliance Manager (General Compliance and Complaint Handling) [Ref no: CMGCCH-KF]
Nanyang Commercial Bank
Job Responsibilities:
Provide regulatory advice and guidance on rules and regulations in respect of general compliance;
Handle complaint cases with compliance issues, including liaising with regulators, ensuring the investigation is conducted appropriately, and providing comments on the replies to the complainants;
Collaborate with other business units to review compliance issues in order to address and meet regulatory or business changes;
Develop, review and enforce the compliance programmes in accordance with the policies and guidelines of the bank and regulatory bodies;
Provide internal compliance trainings;
Review policies and procedures;
Liaise with regulators, including HKMA, SFC and IA, etc, handle regulators’ enquiries and information request.
Job Requirements:
Bachelor’s degree or above in Business Administration, Finance, Laws or related disciplines;
At least 6 years of banking experience in compliance or risk management;
Exposure in China financial institutions or with relevant compliance experience is highly preferable
Substantial knowledge in regulatory requirements relating to banking industry
Analytical, proactive, strong organization skills and good team player
ECF – COM is preferred;
Proficiency in both written and spoken English, Chinese and Putonghua.