Japanese Speaking Customer Service Assistant Supervisor / Senior

Responsibilities

• Coordinate & communicate with clients, sales, operation and warehouse
• Follow up shipment, prepare billing and monthly statement
• Handle clients' inquires, complaints by phone or email.
• Maintain good customer relationship. Excellent communication and negotiation skills.
• other ad-hoc duties as assigned

Requirements

• Diploma or above
• At least 2 years or above customer service or logistics operation experience, preferably gained from logistics service provider
• Mature, good sense, responsible, willing to learn and able to work under pressure, initiative, positive mind set and well organized
• Good command of both written and spoken English (For Japanese Speaking- Japanese with JLPT N2 or above)
• Good Communication with our clients & colleagues
• Good PC skills and proficient in MS Office & Chinese word processing
• Client focus with good communication & interpersonal skills
• Immediate available is highly preferred

Working Location

• San Po Kong

Our Offer

• Attractive salary, discretionary bonus, 5-day work, annual leave, birthday leave, education allowance, marriage leave, medical insurance and training benefits.