刊登於 4日前
OK Finance - Customer Services Representative
Dah Sing Financial Group
Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.
Responsibilities
Responsibilities
- Greet and welcome walk-in & phone-in customers according to the established service standard
- Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
- Perform loan processing and administrative duties
- Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter
- Secondary education
- Experience in Consumer Finance/banking industry is preferable
- Good interpersonal and communication skills
- Good knowledge of MS Office
- With initiative, pleasant personality and willing to learn
- Good command of written and spoken English and Chinese
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