What you will do:
- To work with Outlet Manager / Head Sommelier of Grand Hyatt Hong Kong to continually improve One Harbour Road wine offerings.
- Through analysis of sales performance and profitability of existing wine lists, use wine knowledge to improve customer satisfaction and profitability by continuously improving the hotel’s International Wine List.
- To maintain a close relationship with all wine agents/importers, in order to secure first-hand option on special wines, available on limited quantities or allocations.
- To develop and recommend to the Outlet Manager / Head Sommelier of Grand Hyatt Hong Kong, appropriate pricing strategies for the designated operation.
- Work with Outlet Manager / Head Sommelier of Grand Hyatt Hong Kong to prepare wine promotional plans, including wine promotions, wine maker’s events, wine-by-the glass programmes and other related initiatives.
- Review all slow moving items and recommend actions, i.e. further cellaring, special promotions, bin-end sales, etc.
- Ensure that all service associates are fully versed in wine up selling techniques and have a good level of product knowledge.
- Create and manage the beverage program of the outlet and hotel by offering a selection suiting the restaurant concept and local market’s expectations.
What you should have:
· Be passionate and knowledgeable about Chinese dining culture, food and wine.
· Driven to exceed guests’ expectations.
· Natural leader who knows how to have fun at work whilst being attentive and hospitable effortlessly.