Guest Services Officer - Concierge (客務款接主任 - 禮賓部)

We CARE for People so they can be their BEST.

At Hyatt Regency Hong Kong, Sha Tin, we care about your well-being and we value your work-life balance as much as you do. Join us to be part of our team and experience the followings:

• Complimentary use of Fitness Centre
• Free bicycle / tennis court rental
• Free bicycle parking
• Associate Car Park available at a special monthly rate
• Nutritious meal served in Associate Restaurant for free
• 12 complimentary room nights per year in Hyatt hotels worldwide

We look forward to hearing from committed and enthusiastic candidates like you!

Job Description 

You will have the important role of delivering exceptional and consistently high-quality service to valued customers. As the Guest Services Officer - Concierge, you will play a key part in ensuring the seamless and efficient operation of the Concierge department within the Rooms Division.

Qualifications 

Preferably with a valid HK driving license. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1-year work experience in hotel operations. Good customer service, communication and interpersonal skills are a must.