Assistant Manager - Banquet

We are looking for an Assistant Manager - Banquet based at Kowloon Shangri-La, Hong Kong!

As an Assistant Manager - Banquet, we rely on you to:

• Monitor and ensure smooth operations of sections
• Ensure consistency in quality of food / beverage / service / cleanliness of sections
• Constantly obtain customer feedback to ensure satisfaction
• Proper and tactful handling of guest complaints
• Ensure effective communication within sections and other divisions
• Attend F&B divisional and departmental meetings as required
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned
• Supervise banquet operations and assist in departmental training

We are looking for someone who has:

• Minimum of 4 years work experience in Banquet Operations at prestigious Hotels or organization
• Sound knowledge of food and beverages and strong sense of market trends
• Have integrity, trustworthy, dependable, responsible and accountable individual
• Have a keen eye for detail and seek for improvements
• Excellent command of English, Cantonese and Putonghua