Implementation Manager (Contract) (KS)

JOB SUMMARY

• The role’s principal function is to take responsibility and accountability for simple / complex cash management and trade implementations within the Country.  The client base includes CCIB clients, all have exacting standards and expect the highest levels of best practice and standards around implementation.  
• The role requires a person who serves as the focal point of contact for client and ensure smooth and efficient implementation via assembling the proper implementation team, creating complete project plan, tracking to ensure milestones dates are met, clear and timely communication to internal and external stakeholders on project progress with proper follow-ups and escalation as required.  Implementation manager will participate in the pre-implementation phase to facilitate sales in deal origination. 
• The person needs to have experience in cash management, trade finance and / or project management, have an understanding of the overall TB business strategy ensuring key programmes are supported and embed within the function as appropriate.  The continuous drive to improve deal cycle time to enhance revenue realisation is key.
• The role is client facing and relationships with clients need to be developed and nurtured to ensure the function remains aligned to client needs.  Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties (Sales, Product, ITO) and find innovative solutions to complex multi-market requirements.  

Responsibilities

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Embeds Here for good and Group’s brand and values in the team,
• Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications

• Good knowledge of Transaction Banking products (Cash/Trade), processes and procedures including on-line banking. 
• Excellent project management skills.  PMP (or equivalent) certified would be an added advantage.
• Other relevant professional certifications (e.g. SAP / Oracle / AWS) would be an added advantage
• Good understanding of system development life cycle and processes.  
• A dynamic team player, capable of adopting collaborative approach in designing unique client solutions.
• Well versed with local banking rules, regulations, and guidelines.
• Minimum 3-5  years of experience in selling /implementing Transaction Banking products for Corporate and Institutional clients, preferred.
• Adequate knowledge of client documentation.