刊登於 1日前
Senior Guest Services Officer
Butterfly Hospitality (HK) Limited
Roles and Responsibilities:
- Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
- Provide guests with exceptional service and engage them in delightful conversations;
- Achieve a high level of guest satisfaction by anticipating guests’ needs and providing prompt responses;
- Ensure effective cross-departmental communication to achieve operational effectiveness; and
- Perform any ad hoc assignments as required.
- Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
- Passionate about connecting with people and creating new guest experiences;
- Pleasant, customer-oriented with excellent interpersonal skills;
- Good communication skills and high level of proficiency in both English and Chinese.
更多工作資料
| 薪酬 | 19,000 - 20,000 / 月薪 |
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