Senior Guest Services Officer

Butterfly Hospitality (HK) Limited
Roles and Responsibilities:
  • Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
  • Provide guests with exceptional service and engage them in delightful conversations;
  • Achieve a high level of guest satisfaction by anticipating guests’ needs and providing prompt responses;
  • Ensure effective cross-departmental communication to achieve operational effectiveness; and
  • Perform any ad hoc assignments as required.
Requirements:
  • Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
  • Passionate about connecting with people and creating new guest experiences;
  • Pleasant, customer-oriented with excellent interpersonal skills;
  • Good communication skills and high level of proficiency in both English and Chinese.
更多工作資料
薪酬 19,000 - 20,000 / 月薪
待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 婚假
  • 膳食津貼
  • 醫療計劃
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 中環
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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