(Contract) Telemarketing Executive, Consumer Finance

Responsibilities: 

• Conduct outbound telemarketing activities to cross-sell Credit Card or Personal Loan products to customers to achieve business goals and objectives
• Handling inbound unsecured lending applications and related enquiries
• X-selling of other financial products or related services, e.g. insurance, etc.
• Answer customers' enquiries in a timely and professional manner
• Provide accurate information to potential and existing customers
• Follow though with related departments to ensure delivery of service commitment to customers
• Process all customers' phone instructions strictly in adherence to Bank policies and procedures

Requirements: 

• Form 5 or above
• 1 year experience preferable but not essential
• Understand relevant policies and procedures of the Bank as well as regulatory requirement
• Strong commitment in delivering quality customer service
• Able to communicate in English and Mandarin
• Good command of Mandarin preferable
• Good team player with excellent communication & presentation skill
• Immediate available will be an advantage

Please send your application with full resume indicating current and expected salary, and quoting the above reference no.

For other vacancies, please visit our website: http://www.fubonbank.com.hk/

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html