刊登於 1日前
Member Services Officer
YMCA OF HONG KONG
Responsibilities:
Requirements:
- Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members by answering enquiries and handling complaints efficiently and satisfactorily;
- Coordinate and communicate with various extra-departmental stakeholders to ensure a high level of customer satisfaction;
- Support and monitor membership programme planning, development, coordination, instructor management and review to ensure all programmes satisfied professional standards.
- Perform other ad hoc duties as assigned by the supervisor.
Requirements:
- Degree in Business Administration or Hospitality Management preferable or any related discipline;
- Minimum 3 years’ related working experience with at least 1-2 years in supervisory level;
- Solid experience in customer services is an absolute advantage;
- Good communication and interpersonal skills in spoken English, Cantonese & Mandarin, also good command in written English & Chinese
- Proficiency in Microsoft Office;
- Customer-oriented, responsible, independent, self motivated & strong interpersonal skills;
- Shift duty is required (Mon – Sun);
- Immediately available is highly preferred.
更多工作資料
| 薪酬 | 薪金面議 |
| 待遇 |
|
| 工種 |
|
| 工作地點 |
|
| 僱用形式 |
|
| 教育程度 |
|
