Telephone Operator

The Peninsula Hong Kong

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

Key Accountabilities:

  • Provides courteous and prompt service for internal and external customers in accordance with The Peninsula Service Principles
  • Handles various sort of inquiry over the phone efficiently
  • Handles restaurant’s bookings as a call centre and answers general enquiries about hotel outlets with exceptional guest service

General Requirements:

  • Relevant experience working in hospitality industry would be an advantage
  • Excellent in spoken and written English, Chinese and Mandarin
  • Hands-on experience with MS Office and PMS software

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 家屬醫療計劃
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
  • 17 paid statutory holidays
  • Carer's leave
  • Maternity leave
  • Optional MPF or ORSO retirement scheme
  • Paternity leave
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 其他職位
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  • 尖沙咀
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