Telemarketing Executive (General Insurance Products)

You will be responsible for promoting and selling general insurance products to customers through outbound calls in call centre.

Job and Responsibilities:

• Conduct outbound/Inbound calling for selling insurance products to existing banking clients.
• Achieve KPIs including sales targets on ANP, no. of call made, talk time, attendance and so on according to the instructions from team manager.
• Comply all internal guidelines, legal and regulatory requirements according to script and FAQs provided and provide up to standard call quality based on those materials. 
• Provide feedback to manager with respect to the success of the Telesales campaign and ideas for enhancements.
• Escalate difficult queries and non-routine case to manager.

Incumbent Requirements:

• F.5 or above with 1 year working experience in Telemarketing or Telesales in insurance product and customer services
• Possess valid insurance IIQE I & II
• Excellent communication and telemarketing skills
• Aggressive and hardworking
• Ability to work under pressure and achieve sales target