Officer, Claims (General Insurance – Motor focus)

Main Responsibilities:

• Handle Motor insurance claims from initiation to resolution
• Verify, investigate and assess validity of claims
• Liaise with customers, service providers and third-party claimants
• Negotiate settlements with claimants
• Attend Small Claims Tribunal 
• Answer claims hotlines and general telephone enquiries
• Provide quality service to customers in accordance with the service standards
• Assist in UAT
• Assist in ad hoc projects as assigned by supervisors

To meet the challenge, you should have the following qualifications and attributes:

• Secondary education or above
• Fresh graduates will be considered
• Relevant experience in general insurance industry will be definitely an advantage
• Professional insurance qualification (e.g. IIQE / ACII / ANZIIF) will be an advantage
• Good command of both written and spoken English and Chinese
• Good communication and analytical skills
• Good computer skills