Reservations Sales Agent

OUR VISION

Building Great Memories

MAJOR ACCOLADES

2004 - 2024 Caring Company Award

2016 - 2024 Three Michelin Stars – T'ang Court

2021 - 2024 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

2020 - 2024 Earth Check Certification Platinum Certificate

2020             The Best of The Best Masterchef – T’ang Court

2015 - 2019 Forbes Travel Guide Five-star Award Winner

2016             Travel+Leisure Best Top 5 Hotels in Hong Kong

Responsibilities

• Take care of guest enquiries and reservations regarding hotel rooms in a friendly and professional manner;
• Email reply to potential guests according to the hotel standards, policies and procedures;
• Maximize rooms reservations sales in smooth service sequence; &
• Perform administrative duties including guest profile and database updated.

Qualifications

• Diploma in hospitality management or related discipline;
• Minimum 1-2 year experience in hotel industry, experience in hotel reservations will be an advantage; Fresh Graduate with Front Desk / Reservations internship experience will also considered;
• Knowledge in PMS system: Shiji;
• Willing to work on shifts / rotation in daytime with customer oriented mindset;
• Mature, detail-minded & independent; &
• Fluent command in English & Cantonese.