AVP, Branch Network Office

OCBC Bank (Hong Kong) Limited

What you will be doing:

Lead and contribute to projects for Improving branch operation efficiency via centralization, automation and process simplification
Support branches in various daily operational and administration matters.
Prepare and conduct operational training for branch operation staff.
Oversight on branch operation quality and control.
Review and comment procedure manual to align with the operational workflow.
Involve branch network planning and co-ordinate with stakeholders for branch modernization projects such as Branch Open/Closure
Work with Human Resources Division on branch staffing matters such as resources planning, inter- branch staff transfer.
Manage Branch Mystery Shopper Program.

What we are looking for:

Degree holder or related discipline
Minimum 5 years retail banking experience with good knowledge on branch operations.
Proficient in both written & spoken Chinese & English
Mature, proactive and able to work independently
Strong analytical, presentation and problem solving skills
Proficient in MS office applications including Excel, Word and PowerPoint

更多工作資料

薪酬	薪金面議
待遇	五天工作週生日假彈性花紅家屬醫療計劃保險計劃醫療計劃
工種	銀行 ‧ 金融服務 - 零售銀行服務
工作地點	中環
僱用形式	全職
教育程度	副學士或高級文憑