OK Finance - Customer Services Representative

Dah Sing Financial Group
Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

Responsibilities
  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter
To meet the challenge, you should have the following qualifications and attributes:
  • Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese
更多工作資料
薪酬 薪金面議
工種
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 銀行 ‧ 金融服務 - 一般 · 其他
僱用形式
  • 全職
  • 長期
教育程度
  • 文憑或相等程度
  • 中五至中七或DSE

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