Customer Relations Executive (Telemarketing)

Job Duties:

• Follow up clients’ inquiries/booking via different platforms (e.g. Facebook, Instagram & Website)
• Present, promote and sell treatments/services to existing and prospective customers via message/warm call
• Establish, develop and maintain positive customer relationships
• Achieve agreed upon sales targets and outcomes within schedule
• Assist with planning & organizing promotional events
• To prepare sales reports and perform data analysis to review the effectiveness of marketing campaigns
• Support and assist manager on ad-hoc assignments or projects as assigned

Requirements

• Diploma or above in Marketing, Business Administration, Communication or related disciplines;
• At least 2 years relevant marketing/customer services experience;
• Experience in beauty industry is preferred;
• Self-motivated, willing to learn and able to work independently;
• Able to meet deadlines and multi-tasking;
• Strong computer skills including MS Word, PowerPoint and Excel;

We offer 5 days work, free treatment, birthday and anniversary leave, 10-16 day AL, discretionary bonus and other attractive benefit to the right candidate. Interested parties, please send your full CV stating the position, your availability, current and expected salary to our email.

All personal data collected will be treated in strict confidence and used for recruitment purposes only.

Interested parties, please send your full CV stating the position, your availability, current and expected salary to our email.