Reservations Supervisor

Job Responsibilities

• Process daily reservation inquiries and bookings.
• Handle client inquiries and complaints in a timely and professional manner. If necessary, promptly report to the superiors.

Job Requirements

• Diploma or above in hotel management or related discipline
• At least 5 years experience in hotel / serviced apartment
• Familiar with the Opera reservations system
• Good communication and interpersonal skills
• Pleasant and outgoing personality
• Good command of both spoken and written English and Chinese (Traditional and Simplified)