Reservations Clerk (5-Day Work Week)

Job Responsibilities

• Process daily reservation inquiries and bookings.
• Handle client inquiries and complaints in a timely and professional manner. If necessary, promptly report to the superiors.
• Providing administrative support for all departmental activities and fulfilling front-line reception duties where necessary

Job Requirements

• Diploma or above in hotel management or related discipline
• At least 1 year experience in hotel / serviced apartment
• Familiar with the Opera reservations system
• Good communication and interpersonal skills
• Pleasant and outgoing personality
• Good command of spoken English & Mandarin