Team Leader – Grand Club (F&B focus)

Summary

Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

• Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Grand Club Lounge
• Work alongside the team to achieve service of excellence and maximize guest satisfaction
• Ensure the cleanliness of working stations and equipment could meet ISO22000 standards
• Constantly strive to satisfy guests’ needs and delight the guests

Qualifications

What you should have:

• Preferably with 2 year of working experience in service industries
• Good communication skills and high proficiency in language skills
• A great team player who is customer-oriented, attentive and hospitable