Senior Front Desk Officer (5-day work week)

Job Responsibilities

• Handle daily Front Desk operations including check-in/check-out service, including room assignments.
• Provide professional services and handle guests' inquiries in a professional manner.
• Maintain good relationships with internal and external customers.
• To provide on-the-job training to new colleagues.

Job Requirements

• Diploma or above in hotel management or related discipline
• Relevant experience in star hotel / serviced apartment
• Familiar with the Opera system
• Able to work in overnight shifts
• Good communication and interpersonal skills
• Pleasant and outgoing personality
• Good command of spoken English & Mandarin
• Candidates with less experience may be considered as Front Desk Officer