Customer Care Advisor

Key Responsibilities:

• Handle customer inquiries via phone, email, and in-person, providing accurate information about our services and products.
• Address and resolve customer complaints with empathy and professionalism.
• Maintain a positive and friendly demeanor at all times, ensuring a pleasant experience for all clients.
• Assist in scheduling appointments and managing client records.
• Collaborate with team members to enhance the overall customer experience.
• Provide feedback to management on common customer concerns and suggestions for improvement.

Qualifications:

• Previous experience in customer service, preferably in the beauty or retail industry.
• Strong communication skills, both verbal and written.
• Ability to handle complaints and difficult situations with tact and professionalism.
• Excellent organizational skills and attention to detail.
• Proficient in using computer systems and customer management software.
• Passion for beauty and wellness is a plus!

We offer an attractive remuneration to the successful candidates.  Interested parties please send your application letter, resume, expected salary and availability by clicking the 立即申請 button below or whatsapp to +852 9257 2278  (wa.me/85292572278)

* Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed.