Assistant Concierge

ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attraction in Hong Kong known for its cultural and refreshing neighbourhood with 40 minutes away from Hong Kong International Airport by car.  The Hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for the mobile and adventurous travellers.  It has four restaurants and bars, a well-equipped gym, a rooftop thermostatic swimming pool and more..

Inspiring Opportunity Awaits….

DUTIES AND RESPONSIBILITIES

• Assist Chief Concierge in manpower allocation
• Follow the procedures on luggage related matters and ensure the Concierge associates are well followed
• Assist in tracing guest dislocated or lost luggage upon request
• Report all irregularities to the Chief Concierge and seek assistance from Duty Manager whenever needed
• Deputize Chief Concierge in his absence

QUALIFICATIONS

• Diploma or above in hospitality management or related disciplines.
  Knowledge of Opera System is preferred
• Holder of Hong Kong Driving License No. 1 & 2
• Minimum 3 years working experience in Concierge in hotel or similar capacity
• Hardworking, willing to work on shift duties and overtime
• Good command in English, Mandarin and Cantonese