Associate Senior Officer - Estate (Tsuen Wan)

Responsibilities:

• Responsible for the daily operation of all matters related to the Control Room and the Estate.
• Supervise and monitor the performance of service contractors, including security, cleaning, and landscaping.
• Handle residents’ complaints and provide necessary assistance to foster good resident relations.
• Liaise, communicate, and maintain a good relationship with the Owners’ Committee or Management Committee of the estate.
• Assist the Associate Senior Manager - Estate in supervising estate management staff, including preparing duty rosters and monitoring staff attendance.
• Assist other departments in organizing various activities, such as community relations events, residents' gatherings, and residents' newsletters.

Requirements:

• Diploma holder or above, preferably in Property or Facility Management or related disciplines.
• Minimum of 3 years of relevant working experience.
• Preferably possess or be qualified to possess a Property Management Practitioner Licence (T2), but not a must
• Customer-oriented and a good team player.
• Proficient in both spoken and written English and Chinese.
• Good PC skills in Microsoft PowerPoint, Word, Excel, and Chinese word processing.

Candidates with less experience will be considered as Associate Officer – Estate

Work location: Tsuen Wan

Benefits:

We offer competitive remuneration package and fringe benefits including discretionary bonus, annual leave, birthday leave, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.