Guest Relations Officer

Responsibility:

• Greeting Members and guests in a professional and welcoming manner
• Managing the keys cabinet, lost and found of the Members and properties kept in the Front Office
• Handling inquiries and answering telephone calls and taking messages
• Assisting in the collection of outstanding accounts

Requirements:

• Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
• 1-2 years of experience in customer service industry preferred
• Be independent and presentable in handling front desk and telephone enquires
• Cheerful personality with good interpersonal & communication skills
• Good command of English & Cantonese
• Proficient in MS Word & Excel
• Shift working hours (No overnight shift required)
• Fresh graduate will also be considered