Team Leader (Floor Supervisor) - Housekeeping 樓層督導員 (日間/ 通宵班)

We CARE for People so they can be their BEST.

At Hyatt Regency Hong Kong, Sha Tin, we care about your well-being and we value your work-life balance as much as you do. Join us to be part of our team and experience the followings:

• Complimentary use of Fitness Centre
• Free bicycle parking
• Associate Car Park available at a special monthly rate
• Nutritious meal served in Associate Restaurant for free
• 12 complimentary room nights per year in Hyatt hotels worldwide

We look forward to hearing from committed and enthusiastic candidates like you!

Job Description

You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations.

The Team Leader - Housekeeping is responsible to assist to manage all functions related to the cleanliness of the hotel’s guest rooms and floors.

樓層督導員 (日間): 負責檢查客房，指導並協助房務員按酒店標準清潔客房，以及協助處理有關客房清潔之投訴

樓層督導員 (通宵班):負責處理各項房務部之通宵班工作，包括清潔、將客人要求之物品送達客房、編配日間客房清潔工作、準備各種房務部所需報告、監督通宵外判清潔工作、處理有關客房清潔之投訴

Qualifications

Ideally with a relevant diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel Housekeeping operations. Good problem solving, administrative and interpersonal skills are a must.

具備酒店房務部工作經驗及良好溝通技巧者優先