WeLab Bank - Senior Officer/ Officer, Business Control

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu by Bank Jasa Jakarta) as well as multiple online financial services in Hong Kong, Mainland China, Indonesia, and Malaysia, with over 60 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab!

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable.

Join us to build a better financial future for everyone!

About You

• You are a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
• You enjoy doing purpose-led and meaningful work
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values
• No task is off limits for you
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you
• You don't shy away from challenges and can bounce back from setbacks

What you’ll do and what success looks like in this role

• Perform periodic thematic review of the bank products, operations procedures and AML KYC as first line of defence to ensure the Bank’s routine operations are executed in a strict adherence of specifications stated in procedure manuals
• Perform regular call monitoring for Welab business units to ensure strict adherence to regulatory requirements and internal policies and procedures
• Identify, articulate and quantify any major discrepancies and prepare review reports with findings and recommendations to Business Control Manager
• Follow up on management responses and rectification action items
• Monitor the progress of risk control measure implementation
• Track the bank risk exposure in its daily operations
• Maintain operations teams MI and prepare presentations deck for Management review
• Performing general administrative tasks and centralise log record for Operations team's controlling purpose

What is required and what we’re looking for

• Degree or above in Business Administration, Economics, Finance, Operation Management, Risk Management or related discipline
• Minimum 3 years' experience in banking operations with emphasis on centralised processing and control function
• Passionate in shaping a brand-new banking experience to the market
• Solid knowledge of internal control principles and ability to assess risk in various dimensions
• Strong understanding of digital/online/virtual operations
• Good communication skills and able to articulate complex information for audiences of different backgrounds
• Self-motivated, highly independent team player with great sense of ownership
• Able to work in a fast-paced environment and to prioritize and deliver high quality work
• Excellent command of spoken and written Cantonese and English
• Less experience candidate will be considered as Officer

Perks and Benefits to enrich your experience at WeLab:

• Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
• Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends
• Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge
• Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc.
• A big and contagious smile on everyone’s face to make you happier :)

WeLab’s Awards & Recognitions:

• Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong
• CNBC Disruptor 50: the only Hong Kong-based company on the list
• Financial Times Asia-Pacific High-Growth Companies: #2 in ranking
• The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking