Assistant Manager – Digital Transformation (Ref: CO-AMDT)

Public Bank (Hong Kong) Limited

Conduct market survey and competitor product analysis in response to new digital products and services features offered by other financial institutions via online media, engagement with customers, etc. to identify gap and opportunities and initiate product feasibility studies
Consistently review and enhance existing digital products and services to remain competitive in the industry
Obtain and provide direct input on marketing information updates of products and services
Gather information of customer experiences and opinions on the Bank’s digital products and services
Supervise & support the E-Banking hotline to ensure quality services on customers’ enquiries
Review the reports related to internet banking, mobile banking and digital banking
Degree holder in Business, Banking & Finance or Marketing related disciplines
At least 3 years’ solid marketing / project management experience in banking industry
Creative, self-initiated and able to work independently
Good communication skills in both spoken and written English and Chinese
Familiar with the market trend and possess strong presentation skills

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