Call Centre Officer/Call Centre Officer (Overnight)

Hopewell Hotel (Wanchai) Management Limited

Responsibilities:

  • Provide courteous service and respond promptly to guests’ requests and inquiries
  • Receive all in-house and outside telephone calls and emails, process requests professionally and correctly
  • Be accountable for tracking all guest requests and issues
  • Be familiarized with the handling of equipment in Call Centre
  • Perform any ad hoc duties as assigned by the superiors

Requirements:

  • Fresh graduates are welcome
  • Good command of spoken English, Putonghua and Cantonese
  • Able to work independently
  • Strong communications skills and telephone skills

Benefits:

  • 5-Day Work Week
  • Birthday Leave
  • Group Medical Insurance
  • Free Duty Meal
  • Yearly Discretionary Bonus
  • Employee Assistance Program
  • Good Career Progression and Development
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 推廣 · 銷售 · 客戶服務 - 銷售員 · 電話推銷
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 灣仔
僱用形式
  • 全職
待遇
  • 五天工作週
  • 生日假
  • 彈性花紅
  • 員工免費膳食
  • 醫療計劃

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