Public Area Supervisor 公眾地方清潔督導

JOB RESPONSIBILITIES

• Responsible for overseeing and ensuring the cleanliness of all public areas 
• Manage, train and develop the public area cleaners
• Carry out lost property procedures 
• Organize regular deep cleaning tasks, e.g monthly deep cleaning, marble polishing and carpet shampooing
• Organize regular cleaning schedule for overnight cleaning team, e.g. daily & weekly routine tasks, monthly deep cleaning calendar … etc.
• Communicate with overnight cleaning team to ensure the cleanliness of all public areas up to hotel standard
• Report maintenance issues to Maintenance/Engineering Department 
• Patrol Front of House & Back of House areas, Offices and Public Toilets regularly throughout the shift 
• Carry out preventative maintenance on equipment 
• Ensures all interactions with guests are handled professionally and with care adhering to hotel's policies and procedures
• Supervises and conducts training on a regular basis
• Ensure team members comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management 

KNOWLEDGE & EXPERTISE

• Form 6 or above
• Minimum 1 year housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity
• Responsible, well organized, strong leadership skill and a good team player
• Fluent in spoken and written English and Chinese
• Knowledgeable in operating cleaning machines & equipment, and cleaning chemicals

BENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance 
• Dental insurance 
• Life insurance
• Marriage leave, compassionate leave 
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

相關職責

• 負責監督和確保所有公共區域的清潔狀況
• 管理、培訓和發展公眾地方清潔員
• 執行失物招領程序
• 組織定期的深度清潔任務，例如每月深度清潔、雲石拋光和地毯清洗
• 為夜間清潔團隊組織定期的清潔時間表，例如日常和每週例行任務，每月深度清潔時間表等等
• 與夜間清潔團隊溝通，確保所有公眾地方的清潔達到酒店標準
• 向工程部報告維護問題
• 在更份期間定期巡邏公眾地方、辦公室和公共洗手間
• 對設備進行預防性維護
• 確保與客人的所有互動都以專業和謹慎的態度處理，遵守酒店的政策和程序
• 定期監督團隊並進行培訓
• 確保團隊成員遵守酒店安全、消防規定和所有健康與安全法規
• 執行酒店管理層指派的其他合理任務

相關經驗及資歷要求

• 中六程度或以上
• 最少一年房務管理經驗，有類似規模和複雜性的的酒店工作經驗更佳
• 具備責任心、有條理、領導能力和良好的團隊合作精神
• 流利的英語和中文口語和書面表達能力
• 熟悉清潔機器和設備的操作，以及清潔劑的使用知識

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼