Oversee the daily operations of the Chinese Restaurant
Communicate with Kitchen In-charge for daily specials and chef’s recommendations
Communicate additional meal requirements of guests, such as allergies, dietary needs and special requests with kitchen team
Have good product knowledge and make appropriate recommendations on the choice of menus according to guests’ preference
Prepare menus for private function rooms, VIPs and for special guests
Ensure guest satisfaction with all aspects of the restaurant and dining experience
Maximize seating capacity and maintain operations cost
Monitor and evaluate employees’ performance, initiate corrective actions and coach them when needed
Attract new guests and repeated guests by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands
Perform any ad hoc duties as assigned
Requirements:
Diploma holder or above in Hospitality or related discipline
Minimum 5 years at managerial level in similar F&B operations
Holder of food hygiene course certificate is preferred
Good command of spoken and written English and Cantonese, fluent in Mandarin is a plus
Computer literate
Familiar with F&B management systems, such as POS and CMS
Strong motivational, leadership, and communication skills
Ability to work under pressure and prioritize tasks